Monday and
Tuesday were assigned to answer again the phone calls from different people
about their problems. "Chill day to day" :)
Tuesday, July 31, 2012
Friday, July 27, 2012
DAY 30: Troubleshoot
Friday, July 27, 2012
Last Friday,
Ma’am Georgette assigned us on the Audit department because there’s a problem
on the connection of the printer using the IP Address and we need also to
change the password of the NOC. Sir Joel, brought us on the Accounting
department to install the Microsoft office and check the PC’s.
Thursday, July 26, 2012
DAY 27, 28 & 29: Updating
Tuesday, Wednesday & Thursday, July 24, 25 & 26, 2012
On that
day I, Anne and Kelvin were assigned us in different department like Human
Resources (HR), Documentation, Audit and etc. on 33rd floor to
update their NOC account and to change the password and to update their VNC we
also change the password of the VNC after updating their VNC and we also need
to get the serial number and model of the computer. We don’t have enough time
to take some picture. J
Monday, July 23, 2012
DAY 26: ENCODING
Monday, July 23, 2012
On Monday morning, we assigned at the technical
department because we have a task but we will do that tomorrow morning. First,
usually we reformatted two CPU’s after that Sir Doi, assigned us in other task.
We need to encode the serial Number and the Model of the terabyte then to
update their Hardware Inventory.
Friday, July 20, 2012
DAY 21, 22,23, 24 & 25: Phone Calls
Monday-Friday, July 16-20 2012
Monday to
Wednesday, Nervous days that we were assigned to answer the phone calls from
different people we try our best to solved their problems time by time.
Friday, July 13, 2012
DAY 20: Server & Router
Friday, July 13, 2012
Last Friday, We went to
the server room with Sir Tals (Cisco Administration) He explained about their
server how it’s work, the differences between cables that they used. He also
shared something about Cisco.
Server
room
After that, Sir Tals
gave us a router (different router). It is a Cisco router series 1800 to
configure it. The company was not using the router and we try to reset the
router. Sir Tals, asked us to
try to configure and reset the router but we were necessarily to finish the
task. We also search commands in the internet to reset and configure the
router. He also says the term “Sige, Paglaruan niyo nalang muna yan. Kaya niyo
yan :)
We try our best to reset and
configure the router but unfortunately we did not make it. It’s not easy to
configure a router not like the basic Cisco that we have learned.
Thursday, July 12, 2012
DAY 18 & 19: Chill day
Wednesday, July 11 & Thursday, July 12 2012
Last Wednesday and
Thursday we assigned to reformatted others CPUS and install some programs
(Chill day time) J
Tuesday, July 10, 2012
DAY 17: Format & Install
Tuesday, July
10, 2012
On this day, Acer
Specialist came in our office to change the motherboard of the computer because
of warranty while the Acer Specialist is changing the motherboard of the
computer he explained some basic parts of the motherboard and processor and
after that Sir Joel assigned us to reformat two PC’s and assigned to install
software on a new 13 PC’s.
My second task was too
repeated again all the records in "Cooperative". I assigned again and
again at Mindanao Cooperative. It was indeed tiring but I
feel fulfillment because I done my job! :D
Monday, July 9, 2012
DAY 16: IT Infra
Monday, July, 09, 2012
Monday to
Friday, Sir Joel assigned us in IT Infrastructure with Kelvin and Rein. After
that Sir Joel, discuss us the common error in the connection of the Fax machine
and the Linksys. Before that we confirmed first if they have the fax machine
and Linksys and if the connection of their Linksys is working after we
confirmed the selected branches we guide them how to trouble shoot the
connection of their Linksys and if the Linksys is working we just get the
serial number of their Linksys.
Friday, July 6, 2012
DAY 15: Trouble Shooting & Remote
Friday, July 06, 2012
“Let’s
do this. Good luck to us.” :)
Last
Friday, we were assigned in trouble shooting. I feel Nervous; I don’t know what
to do because this is our first time to answer a phone call. :) This
is it!! When we received the first call we did not answer yet the call because
we don’t know what we should we answer. But we need to answer the calls because
it is our task. While we our answering the phone calls Ma’am georgette support
us what we should say and what to do.
Thursday, July 5, 2012
DAY 14: Chill Time
Thursday, July 05, 2012
Last
Thursday, Ma’am georgette teach us how to do the basic trouble shooting and
basic problem of the caller like LDAP in Thunderbird, how to connect printer
using the network Ip address, and manage credential. While Ma’am Georgette
teaching us on that day many thing come out on my mind like if I didn’t solved
the problem of the caller I feel so nervous about that thing and It’s look like
embarrassing for me if I didn’t solve the problem but Ma’am georgette she
had not forsaken us. :)
Wednesday, July 4, 2012
DAY 13: All Over
Wednesday, July 04, 2012
The first picture was the MS EXCEL, the old Zimbra and the
latest Zimbra.:]
My second task was too repeated again all the
records in "Cooperative". I assigned again and again at Mindanao
Cooperative. It was indeed tiring but I feel fulfillment because I
done my job! :D
Tuesday, July 3, 2012
DAY 11 & 12: Hardware Inventory
Monday-
Tuesday July 2-3, 2012
I
started my day, with a smile even thought its "PASIG DAY"! (Hassle to
travel from Vito Cruz taft to Ortigas) :’(
HARDWARE INVENTORY
With my co-trainees, Kelvin, Rein & Anne :)
Our Senior IT Infrastructure, Sir Joel
Subscribe to:
Posts (Atom)